When you receive your package, promptly check the items to make sure the items are in order. We will issue a full refund for the price of any item you return within 7 days. We will refund shipping costs only if the return is a result of our error. NO REFUNDS on custom shafts.
We will issue an exchange for the price of any item you return within 15 days. We will happily refund shipping costs if the exchange is a result of a wetsuit, booties, fins, gloves etc not fitting correctly and a different size is needed. NO EXCHANGES on custom shafts.
Please allow 7 business days to process refunds and exchanges. Please include a detailed note with your name and contact information, if you want a refund or exchange, the reason for your exchange. Once we process your request. please allow 3-5 business day for the refund to appear in your account